Return/Refund Policy
Our Return and Refund policy lasts 30 days. If 30 days have gone by since you received your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Products with obvious signs of use will not be refunded. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Digital download sales are final and not eligible for returns, refunds, or exchanges.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@brianscarboroughmusic.com.
Sale Items
Only regular priced items may be returned and refunded. Unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@brianscarboroughmusic.com and we will arrange for a replacement to be sent.
Return Shipping
To return your product, begin by sending an e-mail to info@brianscarboroughmusic.com to begin the process. Please note, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the initial shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Privacy Policy
At Brian Scarborough Music, accessible from www.brianscarboroughmusic.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Brian Scarborough Music and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Brian Scarborough Music. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you make a purchase, we will ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Online Store
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information such as your:
Billing and shipping address
Details relating to your purchase
E-mail address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Your information will not be rented or sold at any time. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Payment Information - Payment transactions are completed through Stripe and PayPal and financial information is not available to the seller or to Squarespace.
Distribution Of Information
We do not share your personally identifiable information to any third party for marketing purposes. However, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
Commitment To Data Security
Your personally identifiable information is kept secure. Only authorized staff of this site (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Log Files
Brian Scarborough Music follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Brian Scarborough Music uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.
Third Party Privacy Policies
Brian Scarborough Music's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Brian Scarborough Music does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
External Links
The web site contains links to other websites not owned by the owner of this website. We will not, and cannot, control how your personal information is used on these other websites. Consult the privacy policies of the linked websites to see how they use your information
Privacy Contact Information
If You Have Any Questions, Concerns, Or Comments About Our Privacy Policy Or Terms And Conditions You May Contact Us at info@brianscarboroughmusic.com.
We reserve the right to make changes to this policy. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Website Terms of Service and Conditions of Use
1. Terms
By accessing this Website, accessible from www.brianscarboroughmusic.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.
2. License
Unless otherwise stated, Brian Scarborough Music and/or its licensors own the intellectual property rights for all material on Brian Scarborough Music. All intellectual property rights are reserved. You may access this from Brian Scarborough Music for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from Brian Scarborough Music
Sell, rent, or sub-license material from Brian Scarborough Music
Reproduce, duplicate or copy material from Brian Scarborough Music
Redistribute content from Brian Scarborough Music
3. Cookies
The website uses cookies to help personalize your online experience. By accessing Brian Scarborough Music, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
4. Disclaimer
All the materials on Brian Scarborough Music’s Website are provided "as is". Brian Scarborough Music makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Brian Scarborough Music does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.
5. Limitations
Brian Scarborough Music or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Brian Scarborough Music’s Website, even if Brian Scarborough Music or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.
6. Revisions and Errata
The materials appearing on Brian Scarborough Music’s Website may include technical, typographical, or photographic errors. Brian Scarborough Music will not promise that any of the materials in this Website are accurate, complete, or current. Brian Scarborough Music may change the materials contained on its Website at any time without notice. Brian Scarborough Music does not make any commitment to update the materials.
7. Links
Brian Scarborough Music has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Brian Scarborough Music of the site. The use of any linked website is at the user’s own risk.
8. Site Terms of Use Modifications
Brian Scarborough Music may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.
9. Your Privacy
Please read our Privacy Policy above.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.